That guy did send an email to my boss with a compliment on how helpful and patient I was though (our clients do this fairly often so it wasn’t an unusual thing), so there’s a plus. Grinch I’m not arguing shirt. Finally, someone who speaks English!” Oh. What’s weird is that there are actually Americans who work for the company call center overseas, so you could literally be one of them and they’d never know! I hate those calls with the awkward warm transfer from a rep who sounded foreign. I always feel so bad. One guy I worked with was from Latin America. His English was really good but he had an accent. Customers would politely ask where he was from but most were very nice about it. One lady got mad when he answered and demanded to speak to someone else because he “didn’t speak English.
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Official Grinch I’m not arguing shirt, sweatshirt unisex, guys v-neck, classic guys. SweatShirtClassic GuysIt was the SAME WOMAN! Of course, she was even madder than before and started yelling. Grinch I’m not arguing shirt. He sent her to the queue again and put himself in for a minute, quietly cursing under his breath. I think he has another job now. At least the guy sent a nice email. So it was worth it. It’s always nice when you get kudos when you least expect it. More customers should do that. Well, I understand where they are coming from. I didn’t have confidence that they put down the full story or even understood. However. I know there’s also a lot of idiots who work in American call centers, so. In my call centers case, our main clientele is 50+. That’s a fair point and I can definitely understand things the way you explained it. with accents who are just as capable of doing the same job as I am.
